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Billing

Manage your subscription and payment details from Settings > Billing.

Subscription tiers​

TierFeatures
FreeBasic SOP access, acknowledgements
ProfessionalFull SOP management, workflows, team features, comments
EnterpriseAI features, gap analysis, action items, Practice OS, analytics, advanced admin

Managing your subscription​

From the Billing settings page you can:

  • View current plan -- See which tier you're on and what's included
  • Upgrade or downgrade -- Change your subscription tier
  • Add-ons -- Purchase additional features or seats
  • Payment methods -- Add or update credit cards
  • Invoices -- View and download past invoices
  • Cancel -- Cancel your subscription

Trial period​

New workspaces start with a trial period. During the trial, you have access to all features. A trial banner appears in the app showing your remaining trial days.

Seat-based pricing​

Pricing is based on the number of active users in your workspace. Adding or removing team members may affect your billing.

Payment security​

SOPHIE never stores your credit card details directly. All payment processing is handled by a secure third-party provider.