Inbox
The Inbox is your centralized notification center in SOPHIE. It collects all events that need your attention.
Notification types
| Type | Description |
|---|---|
| SOP submissions | A SOP has been submitted for your approval |
| SOP updates | A SOP you're assigned to has been updated |
| Acknowledgement requests | A new or updated SOP needs your acknowledgement |
| Task assignments | A task has been assigned to you |
| Comments | Someone commented on a SOP you own or follow |
| Action items | New AI-generated action items for your attention |
| Team activity | Updates from your team members |
Managing notifications
- Mark as read/unread -- Click to toggle read status
- Delete -- Remove notifications you no longer need
- Click through -- Each notification links directly to the relevant SOP, task, or item
Notification channels
In addition to the in-app Inbox, SOPHIE can deliver notifications via:
- Email -- Managed through SendGrid integration
- Slack -- If your workspace has Slack configured (see Integrations)
- Push notifications -- For mobile and desktop
Configure which notification types you receive from Settings > Notifications.
Deep links
Email and Slack notifications include deep links that take you directly to the relevant item in SOPHIE. These use the /go/{entityType}/{entityId} pattern to route you to the correct page regardless of your current workspace context.