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Deleted SOPs (Trash)

When you delete a SOP in Sophie, it is not immediately gone forever. Instead, deleted SOPs are moved to the Trash, where they are kept for 30 days before being permanently removed. This gives you a safety net in case you delete something by accident or change your mind.

What happens when you delete a SOP​

Deleting a SOP does not destroy it right away. Here is what happens behind the scenes:

  1. The SOP is removed from your main SOP list and moved to the Trash.
  2. It stays in the Trash for 30 days from the date it was deleted.
  3. After 30 days, the SOP is permanently removed and cannot be recovered by anyone.

During those 30 days, the SOP is no longer visible to your team in the regular SOP list, and it will not appear in workflows, assignments, or search results.

Finding deleted SOPs​

To view your deleted SOPs, click the Trash icon in the sidebar navigation. This opens the Trash page, which shows all SOPs that have been deleted from your workspace.

If the Trash is empty, you will see a message that says "No deleted items" along with a reminder that deleted items appear here for 30 days before being permanently removed.

What you see in the Trash​

The Trash page displays a table with the following information for each deleted SOP:

  • Title -- The name of the SOP.
  • Status -- The status the SOP was in when it was deleted (for example, Draft, Published, or Approved).
  • Deleted On -- The date the SOP was deleted.
  • Expires On -- How many days remain before the SOP is permanently removed (for example, "12 days remaining").

This makes it easy to see at a glance how much time you have left to restore a SOP before it is gone for good.

Restoring a deleted SOP​

If you need to bring back a deleted SOP, restoring it takes just one click:

  1. Open the Trash from the sidebar.
  2. Find the SOP you want to restore in the list.
  3. Click the Restore button (the curved arrow icon) on the right side of that row.

The SOP will be moved back to your main SOP list and returned to whatever status it was in before it was deleted. For example, if it was Published when you deleted it, it will come back as Published.

You will see a confirmation message at the top of the screen letting you know the SOP has been restored.

Important things to know​

  • The 30-day window is automatic. You do not need to do anything to trigger the permanent removal. Once 30 days have passed, the SOP is deleted for good.
  • Permanent removal cannot be undone. After 30 days, there is no way to recover the SOP. If you think you might need a SOP again, restore it before the timer runs out.
  • Deleted SOPs are hidden from your team. While a SOP is in the Trash, no one on your team can see it, acknowledge it, or interact with it.
  • Any workspace member can view the Trash. Everyone in your workspace can see what has been deleted and when it expires.

Quick reference​

ActionHow to do it
Delete a SOPDelete it from the SOP list or SOP detail page
View deleted SOPsClick the Trash icon in the sidebar
Restore a SOPClick the Restore button next to the SOP in Trash
Permanent removalHappens automatically after 30 days